Frequently Asked Questions
How Long Does Shipping Take?
Standard Shipping: Usually takes about 5 to 7 business days for delivery within the continental United States.
Expedited Shipping: Typically ranges from 2 to 3 business days.
Overnight Shipping: As the name suggests, this option generally delivers items the next day.
Keep in mind that these time frames may be affected by holidays, weather conditions, and the processing time at our warehouse. Always check for updates on your order after it has been placed!
Return Policy
Return Policy
At Kaeore, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your items, you may return them within 30 days of the purchase date for a full refund or exchange.
Conditions for Returns:
Items must be unworn, unwashed, and in their original condition.
Tags must be intact
All returns must be accompanied by the original receipt or proof of purchase.
How to Return:
Pack your item securely to prevent damage during return shipping.
Include a note with your order number and reason for the return.
Ship your return to the address provided on your receipt.
Refund Processing: Once your return is received and inspected, we will process your refund to the original payment method within 7-10 business days.
If you have any questions regarding our return policy, please contact our customer service team. Thank you for shopping at Kaeore!
How Should I wash my clothes?
To wash your clothes effectively while maintaining their quality, it is recommended to use a gentle cycle on your washing machine or opt for hand washing. For machine washing, select the delicate cycle and cool water to prevent any damage or fading. If you choose to hand wash, fill a basin with cool water and use a mild detergent. Gently agitate the fabric and then rinse thoroughly to remove any soap residue!